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Vendor

FreePBX

Open-source Asterisk-based IP telephony for offices and contact centers.

IP telephony, SIP, call routing

Where applied

  • Office telephony and contact centers
  • IVR, call recording, and QA
  • CRM and helpdesk integrations

Typical scenarios

  • Migration from legacy PBX to IP
  • Unified telephony for branches
  • Flexible call routing rules

Best practices

  • Consistent numbering plan
  • SIP hardening and access control
  • QoS and voice quality monitoring

What we do hands-on

  • SIP trunks and routing setup
  • IVR, queues, and call recording
  • Monitoring integration

Deliverables

  • Call routing diagram
  • Configurations and numbering plan
  • Operations runbook

We choose FreePBX for flexible, vendor-neutral IP telephony with clear operations.

Contact

Select the right solution

Describe the task and infrastructure and we will propose the best stack.

We respond within 1 business day.