Service
IP telephony
Design IP telephony with security, recording, and monitoring.
Outcomes
- Reliable voice and controlled recording
- Secure design and segmentation
- Clear support regulations
What it is
We build predictable telephony: reliable schemes, security, recording, and monitoring so business never loses customer communication.
Scope
What is included
- Telephony scheme and network requirements
- Security and access policies
- CRM integration (if needed)
- Recording and reporting
- Monitoring and alerts
What is not included
- Hardware and license procurement (we can help with selection)
- Application development
- Work outside agreed windows and operating procedures
- Support without contract and SLA
Deliverables
What you receive
We document results to support operations and audits.
- IP telephony diagram and flows
- Configurations and policies
- Support regulation
Artifact examples
What the deliverables look like
- HLD/LLD, diagrams, and architecture notes
- Runbooks and operating procedures
- Rollback plan and change control
Process
How we work
01
Discovery
Requirements gathering, inventory, and risk audit.
02
Design
Architecture, HLD/LLD, and migration plan.
03
Delivery
Implementation, testing, rollback plan.
04
Operate
Monitoring, backups, regulations, support.
Typical timeline: 3–5 weeks depending on number of offices.
From the client
What we need from you
- List of locations and connectivity
- Cutover windows
FAQ
Frequently asked questions
Can we keep part of the old PBX?
Yes, a hybrid scenario with phased migration is possible.
CTA
Request consultation
Tell us about the task and we will prepare scope and estimate.
📍 Almaty, Kazakhstan
✉️ hello@datahub.kz
☎️ +7(708) 348-27-28