Service
Monitoring
Metrics, logs, and alerts with SLO focus and managed incidents.
Outcomes
- Early detection of issues
- Unified dashboards and notifications
- SLO approach for critical services
What it is
We set up monitoring as a stability management system: metrics, logs, alerts, and SLOs.
Scope
What is included
- Inventory of services and metrics
- Alerting and escalation setup
- Log collection and tracing
- Dashboards for teams
- Runbook and response rules
What is not included
- Hardware and license procurement (we can help with selection)
- Application development
- Work outside agreed windows and operating procedures
- Support without contract and SLA
Deliverables
What you receive
We document results to support operations and audits.
- Dashboards and alerts set
- Incident priority matrix
- Response runbook
Artifact examples
What the deliverables look like
- HLD/LLD, diagrams, and architecture notes
- Runbooks and operating procedures
- Rollback plan and change control
Process
How we work
01
Discovery
Requirements gathering, inventory, and risk audit.
02
Design
Architecture, HLD/LLD, and migration plan.
03
Delivery
Implementation, testing, rollback plan.
04
Operate
Monitoring, backups, regulations, support.
Typical timeline: 2–4 weeks for baseline monitoring.
From the client
What we need from you
- Access to systems and metrics
- List of critical services
FAQ
Frequently asked questions
Do you support SLO?
Yes, we define and monitor SLOs for key services.
CTA
Request consultation
Tell us about the task and we will prepare scope and estimate.
📍 Almaty, Kazakhstan
✉️ hello@datahub.kz
☎️ +7(708) 348-27-28